Service & Repair
Diagnosis fees that count toward the repair, quotes before the work starts, and maintenance schedules built for mountain winters — on your equipment, whoever installed it.
When something breaks, you want two things: someone who has seen the failure before, and a straight answer about what fixing it costs. After twenty-plus years of service calls on these ridges and in these coves, the common failures are familiar — and the diagnosis fee goes toward the repair. If the honest answer is that the repair isn't worth making, you'll hear that before money changes hands.
Heat Pump Service & Repair Year-round systems
Heat pumps work all year, so they wear all year. The calls we see most: a unit blowing lukewarm air in January (often a refrigerant charge or reversing-valve issue), a system living on its expensive backup heat strips, ice that never clears off the outdoor coil, and outdoor fans or contactors that quit after a storm. Most of these are diagnosable in one visit and repairable the same day if the part's on the truck.
Twice-a-year maintenance — a cooling check in spring, a heating check in fall — is what keeps a heat pump out of the repair column: coil cleaning, refrigerant verification, defrost cycle testing, electrical tightening, and confirming the backup heat only runs when it should.
Wind-exposed sites ice coils faster and run defrost harder, which is why the same heat pump needs more attentive fall maintenance at the top of the Grade than it would below it. On exposed installs we check defrost sensors and coil condition more aggressively, and where a unit sits in the prevailing winter wind, a repositioning or wind baffle often ends a years-long icing problem outright.
Gas Furnace Service & Repair Heating
Furnace problems announce themselves as no heat, short bursts of heat followed by shutdown (short-cycling), a blower that runs cold, or a burner that won't light. The usual suspects are ignitors, flame sensors, pressure switches, and control boards — all standard, stockable repairs. What's not negotiable is safety: every furnace call includes a heat exchanger inspection and carbon monoxide check, because a cracked exchanger is the one furnace problem you never want to discover late.
An annual fall tune-up — burner cleaning, flame sensor service, safety-control testing, and a combustion check — is cheap insurance against the mid-January no-heat call, and it keeps manufacturer warranties intact.
Air Conditioner Service & Repair Cooling
Weak or warm air, an outdoor unit that hums but won't start, water around the indoor unit, or a system that runs constantly without catching up — these are the classic summer calls. Common causes range from simple (clogged filters, tripped float switches, failed capacitors) to serious (refrigerant leaks, failing compressors). We find the actual cause rather than topping off refrigerant and letting the leak eat the new charge.
Spring maintenance — coil cleaning, charge verification, condensate line clearing, and electrical checks — catches most of these before the first heat wave, when everyone's schedule (including ours) gets crowded.
Mini-Split Service & Repair Ductless zones
Mini-splits are reliable, but they have their own failure vocabulary: blinking error codes, a head that drips or ices, zones that stop talking to the outdoor unit, and the gradual loss of output that comes from dirty blower wheels and clogged filters. Because each brand's diagnostics differ, experience with the error-code systems matters — we service the major brands and carry the common boards and sensors.
Mini-split maintenance is mostly about cleanliness: deep-cleaning the indoor heads and blower wheels, clearing condensate lines, and washing the outdoor coil. A neglected head loses capacity quietly for years before it fails loudly.
The mountain maintenance calendar
Two visits a year keeps most systems out of trouble: a spring cooling check before the first humid stretch, and a fall heating check before the first ridge-top wind event. Fall matters more up here than in the flatlands — it's when defrost systems, backup heat, and wind-exposed coils get verified before they're needed. Ask about maintenance scheduling when you book, and we'll put you on the calendar for both.
Something's not right? Let's look at it.
Describe the symptom and we'll bring the right parts.